Privacy Policy

What is Personal Data?

"Personal data" refers to any information that could identify you either directly (e.g. your name) or indirectly (e.g. your name). This includes information such as your email, home address, mobile phone numbers, usernames, profile pictures, personal preferences, shopping habits, financial information, and welfare information.

What Data Do We Collect From You and How Do We Use It?

Florian Hurel Hair Couture and Spa believes that you, the consumer, are at the heart of everything we do. We are committed to creating and delivering hair and spa services that you enjoy. We value your engagement and want to learn more about you through various means of interaction.

How Do We Collect or Receive Your Data?

We may collect or receive data from you through our websites, forms, apps, devices, Florian Hurel products, and social media pages. You may provide this information directly (e.g. when you create an account, book an appointment, or contact us), or we may collect it automatically (e.g. using cookies to analyse how you use our websites/apps).

Key Principles

We are committed to the following principles regarding your personal data:

• Transparency: We will clearly inform you about the data we collect and how it is used.
• Purpose Limitation: We will collect your personal data only for specific legitimate purposes related to our hair and spa services and marketing.
• Data Minimization: We will collect only the data that is necessary for the intended purposes.
• Security: We will implement appropriate security measures to protect your personal data.

Information You Give to Us

When you engage with us, you may provide the following types of personal data:

• Contact details (e.g. name, email address, phone number)
• Appointment details (e.g. service selected, appointment date and time)
• Payment information (e.g. credit card details, billing address)

How and Why We May Use Your Data

We may use your data for the following purposes:

• To provide and manage our hair and spa services.
• To communicate with you about your appointments, services, and promotions.
• To improve our products and services based on your feedback and preferences.
• To comply with legal obligations such as invoicing and record-keeping.

Legal Basis for Using Your Personal Data

Depending on the purpose for which the data is used, the legal basis for processing your data can include:

• Your consent for marketing communications.
• Our legitimate interest in improving our services and understanding consumer needs.
• The performance of a contract to fulfill the services you request.
• Compliance with legal requirements where necessary.

Your Rights

If you have any questions about our privacy practices or wish to exercise your rights regarding your personal data, please contact us. You have the right to request access, correction, or deletion of your personal data at any time.