Welcome to Florian Hurel Hair Couture & Spa. By using our website, you agree to comply with and be bound by the following terms and conditions. Please review the following terms carefully. If you do not agree with any of these terms, you should not use this website or services provided by FHSPL.
This website is managed by M/s. Florian Hurel Salons Private Limited (“FHSPL”) and your use of this site is governed by the following terms and conditions. The site is intended for Indian nationals residing in India or outside India, as well as for other nationals staying in India, provided they are at least 18 years of age. Access may be restricted in regions where local regulations prohibit it or where operating the site is illegal.
The site enables consumers to choose products or in-salon services and express interest in having them delivered or redeemed. The responsibility for processing payments and delivering products or redeeming in Florian Hurel Hair Couture & Spa services rests with the Florian Hurel Hair Couture & Spa.
This site is governed by the laws of the Republic of India.
FHSPL retains the right to extend, cancel, modify, discontinue, or change the terms and conditions of the site at its sole discretion without prior notice. No correspondence regarding these modifications will be entertained, and FHSPL shall not be liable for any loss or damage if the salon needs to discontinue or cancel wishlist processing due to compliance or other unavoidable circumstances. Consumers will be informed of any such discontinuation or cancellation as soon as practicable.
By accessing this website, you agree to be responsible for maintaining the confidentiality of your account information and password. You accept responsibility for all activities that occur under your account. Any unauthorized use of your account or any breach of security must be reported to FHSPL immediately. FHSPL is not responsible for any losses arising from the unauthorized use of your account.
Users are prohibited from engaging in activities that are unlawful or violate FHSPL's rights or other users. This includes, but is not limited to, fraudulent activities, uploading harmful files, and violating intellectual property rights. Violating these restrictions may result in termination of your access to the site without notice.
All payments made through the site are processed by the salon. Accepted payment methods include credit cards, debit cards, and other electronic payment gateways. If a transaction fails due to incorrect billing details or technical issues, please contact the salon. Refunds and cancellations are subject to the salon's policy and will be handled directly with the salon.
We use secure third-party payment gateways to process payments for services and gift cards. These gateways are certified to handle sensitive payment information and ensure encryption of your payment data during transmission. We do not store your payment card details on our servers. By using our payment services, you agree to the terms and policies of our payment gateway provider. While we ensure the security of payment transactions, we are not liable for any unauthorized access or data breaches that occur outside our control.
Gift cards purchased from our website can be redeemed for in-salon services or products. Gift cards are non-refundable and cannot be exchanged for cash. The gift card is valid for [1 (one) month] from the date of purchase. Any remaining balance on the gift card must be used before the expiration date. We are not responsible for lost or stolen gift cards.
We collect personal information such as your name, email address, and contact details when you use our services, including purchasing gift cards or making appointments. This data is used to process your transactions and provide personalized services. Your information will not be shared with third parties except as necessary to complete your transaction (e.g., payment processors) or if required by law. We implement appropriate security measures to protect your data but cannot guarantee complete security of transmitted data.
If you would like to review, update, or delete your personal information, please contact us at Email: info@florianhurelhaircouture.com
Once you purchase a gift card, it cannot be canceled. Please double-check all details provided at the time of purchase to ensure accuracy. If you notice an error in the transaction or delivery of the gift card, please contact us within 24 hours for assistance.
If you wish to cancel an order or appointment, please notify the salon as soon as possible.Please note that gift cards are non-refundable. Once a gift card has been issued, it cannot be refunded, and refunds will not be provided after the gift card has been redeemed, either partially or fully.
If you have any questions or need assistance, please contact us.
By providing your email address, you consent to receive promotional offers, newsletters, and updates from us. You can opt out of marketing communications at any time by clicking the "Unsubscribe" link in the email or by contacting us directly. Your personal information will not be shared with third parties for marketing purposes without your explicit consent.
Our website may use third-party services to enhance user experience, process payments, or deliver marketing communications. While we strive to work with reputable partners, we are not responsible for the privacy practices or actions of third-party service providers. Users should review the terms and privacy policies of any third-party services they engage with through our website.
FHSPL and its affiliates will not be liable for any indirect, incidental, special, or consequential damages that result from the use or inability to use the website, services, or products. This includes, but is not limited to, damages for loss of data, unauthorized access, and service interruptions. In no event shall FHSPL’s liability exceed the amount paid by the user for the service or product in question.
The site is subject to force majeure conditions. FHSPL disclaims all warranties, whether express or implied, including but not limited to the fulfilment of participants’ expectations, timeliness, security, uninterrupted service, error-free operations, and the quality or suitability of any goods or services. The visual representation of products on the site and in related advertisements is for illustrative purposes only; FHSPL is not obligated to provide the exact goods as shown and may modify products as necessary.
FHSPL respects data privacy and does not collect personal data except as required for the limited purposes of this home delivery system and future marketing communications. Collected data will remain confidential and will not be shared with third parties for commercial purposes. Participants may object to their data processing by submitting a request via the provided email.
All rights, including intellectual property rights, in promotional materials and responses received belong solely to FHSPL. FHSPL may use responses and information for promotional purposes without further permission or compensation. Any material submitted in connection with home delivery interest or related content becomes the exclusive property of FHSPL and may be utilized in any medium at its discretion with copyright remaining with FHSPL.
Any disputes arising from or related to the home delivery process shall be exclusively subject to the jurisdiction of courts in Mumbai. Disputes do not constitute a claim against FHSPL. If a consumer is dissatisfied with the content or these terms, their sole remedy is to discontinue participation in the process. These terms and conditions supersede any inconsistent terms in promotional or advertising materials, and FHSPL may modify these terms as needed.
FHSPL reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the website following any changes constitutes your acceptance of the updated terms.
FHSPL may terminate your access to the site at any time, with or without notice, for violating these terms or for any other reason deemed necessary. Upon termination, you must cease all use of the website and destroy any materials obtained from it.
We are committed to complying with all applicable data protection laws in India, including the Information Technology Act, 2000, and the Personal Data Protection Bill, 2019.
If you have any questions or concerns about these terms and conditions, you can reach us at:
Email:
info@florianhurelhaircouture.com
Phone: 09167441414
Address: Annex, White House, 91, Walkeshwar
Rd, Krishanaraj Society, Walkeshwar, Malabar Hill, Mumbai, Maharashtra
400006